Secure free 24hr home assistance in case of an emergency and routine maintence services.
Home assistance emergency and connection service:
This service, applies to the following (emergency) cases and is available 24 hours a day. All it takes is a phone call, and as specialized technician will be availble to you for the repair of any damage that requires immediate attention as follows:
• PLUMBING INSTALLATIONS: Up to a limit of €150 per visit and a maximum of three(3) cases per annual period of insurance.
• ELECTRICAL INSTALLATIONS: Up to a limit of €150 per visit and a maximum of three(3) cases per annual period of insurance.
• LOCKS: Replacement of the main entrance locks, in case of loss or theft of keys, or damaged locks, up to a limit of €150 per visit and a maximum of three (3) cases per annual period of insurance.
• GLASS: Replacement of the broken glass of exterior doors or windows, up to a limit of €150 per visit and a maximum of three(3) cases per annual period of insurance.
The Insured has the right to use the services described above, up to the limit stated in each one of them and up to five (5) times in total per annual Period of Insurance.
This service allows you to contact the technical assistance company with which we cooperate to request quotations from specialised technicians for any maintenance, repair or construction work you wish to undertake in your home. If you accept their offer, the technical assistance company will coordinate the various technicians involved, in order to ensure the smooth execution of the work required, guarantee the quality of the work and control the cost involved (which in this case is payable by yourself, the insured). The technical assistance company will also provide a six-month guarantee for the good execution of the work.
The specialised technicians can provide services in the following areas:
Plumbing, electrical installations, locks and security systems (mechanical or electronic), glass panes and mirrors, construction work, painting, carpentry work, installation of TV antennas, heating/air-conditioning, TV, video or DVD rentals, security services, repair of domestic appliances, steel or aluminium structures, disinfections, tents, insulations, wooden floors and cleaning of drains.