Preventive measures at our branches
o We are managing customer flows within our branches implementing Ministry of Health instructions. Additionally, we are restricting service to two customers per officer. Complying with Ministry of Health instructions, we shall not exceed the limit of one person per 8 square meters, including employees.
o We have placed special protective screens on service desks.
o We are stepping up daily cleaning across all our premises.
o We have placed antiseptic gel dispensers for customers at all branch entrances.
o We made latex gloves available to staff who may wish to use them. We note, though, that according to World Health Organisation (WHO) guidelines, the use of gloves on its own is not adequate protection nor a substitute for the regular washing of hands as part of observing basic personal hygiene.